Flame Rewards Perks

MADE FRESH FOR YOU

Fresh, fiery & flame-grilled to perfection. You'll love everything about our menu.

EARN & SAVE FOR FREE FOOD

Earn Flame Reward Dollars on every purchase! 100 Loyalty Points = 1 DHS.

EXCLUSIVE OFFERS & PROMOTIONS

Access to exclusive offers, personalised to you.

CELEBRATE GIFTS

Celebrate your special day with a treat from us. Tier up to earn more!


Flame Rewards

Fueling Your Loyalty With Every Single Bite

Welcome to Flame Rewards, where your passion for legendary chicken meets exclusive loyalty perks. Nestled at the heart of our community, this program is our way of inviting you on a rewarding journey.

FLAME REWARD FAQ'S

Flame Rewards? What is it?
It’s only the hottest, tastiest loyalty program you’ve ever had the good fortune to join, that’s what. The more you visit us, the more you’ll enjoy instant rewards and special offers. Members earn Flame Rewards Dollars on every qualifying transaction to spend at participating Oporto restaurants and Oporto Online. One Flame Rewards dollar is equal to the value of one regular dollar (simple system, eh), and members can redeem anything from 5-cents upwards to help pay for an in-store or online purchase.

And it’s free to join! Chop, chop!
Can I use Flame Rewards with other offers and discounts?
We love offering our loyal customers discounts, but unfortunately, we don’t offer double dipping. So, for example, if you use a Senior’s Discount on a purchase, you won't be able to use Flame Rewards dollars or vouchers on that same purchase.

As a Flame Rewards member you can still use discount vouchers and special offers, but you just can’t use Flame Rewards Dollars at the same time or earn Flame Rewards Dollars from the purchase.
How do i redeem Flame Rewards Points?
Simple. To start redeeming, members must:

Successfully register their account.
Accumulate a minimum of $0.05 in rewards (minimum redemption amount is $0.05)
Then order instore or online. If you’re instore, just scan your app QR code or give your mobile number to the Team member at the counter and let them know you’d like to redeem some Flame Rewards dollars. If you’re ordering online, you can redeem Flame Rewards dollars by ordering via our app or online menu once you've logged into your Flame Rewards account.
What is "member status"?
When you first join the Flame Rewards program you start on the Orange Tier. That means you’ve achieved ‘Orange status’. Then, the more you visit, you can progress to our Silver, Gold, and Platinum tiers. The further up you move the more rewards you get!
How does tier working?
Flame Rewards has four tiers. In each tier, you'll earn more Flame Rewards dollars and have increasingly valuable offers. No one misses out, but the biggest perks do go to our most regular customers!

You'll be automatically upgraded to the next tier when you hit qualifying criteria. Currently the criteria are:

Silver: 7-12 visits in the past 365 days
Gold: 13-24 visits in the past 365 days
Platinum: 25+ visits in the past 365 days
Tiering is assessed daily based on the transactions you make in the prior 12 month/ 365 day period.